Refund and Cancellation


Refund and Cancellation


Cosmos believes in helping its donors as far as possible, and has therefore a liberal cancellation policy. Under this policy: -

Cancellations will be considered only if the request is made within 72 hours of placing an order.
Cosmos accepts sponsorship from donors. The amount raised from the above goes into various welfare schemes run by the organization solely for the development of the socio economic status of these children. However, a refund can be made if made within rights during policy.

Refund Policy
When you donate towards our services, your purchase is covered by our 30-day money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. To request a refund, simply contact us with your donation details within thirty (30) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are being processed within 15 days period.